Should I be suspicious?

[L20A]

Good to see that you got the guitar and in good shape.
What did you get?

[Andromeda]

Originally Posted by L20A

Good to see that you got the guitar and in good shape.
What did you get?

I got a Washburn Bella Tono Elegante S24S. It's a beautiful guitar. Sounds and plays great!!

[frankmcr]

I sold an instrument on Reverb early December. It was my tenth sale (over the course of several years). I sent Reverb the tracking number as soon as I had it, and they began processing my payment that same day. Money was in my account within a couple business days of shipping.

[rgregg48]

Originally Posted by Andromeda

Thanks! I called Reverb and they are going to contact the seller to discuss this issue. I have not been able to reach FedEx this evening it's too late so I will call them in the morning.

You "called" Reverb?
I don't think they take phone calls!

[JackC1]

Reverb keeps a record of your purchases under your account. If you look there, you can click on the link to the item. What does it say?

[Andromeda]

Originally Posted by rgregg48

You "called" Reverb?
I don't think they take phone calls!

My mistake I should have said I contacted Reverb.

[Coler]

Originally Posted by pagedr

That seller has nearly 6,000 Reverb transactions and a 5 star rating, I think you’re safe

I mean...this was simply never a potential scam.

[negriljerry]

Originally Posted by Andromeda

I recently purchased a guitar on Reverb. I've never had a problem so far. However, after I purchased the guitar, and generally after I buy any guitar, if I go back and look at the listing it will say "this item has sold."

But this guitar is still listed as an active sale. It says there's only one guitar and that one person has it in their cart. So despite my buying the guitar the sale is still active.

I contacted the seller to mention that the item is still listed as being active and not sold and his reply was "it was a new listing". That didn't make sense but I didn't want to get into an argument with him to tell him that after a guitar is purchased the listing will indicate it has been sold.

Two days ago the seller sent me a tracking number, the listing is still up, and when I go to track the guitar via FedEx this is what it says "No record of this tracking number can be found at this time."

I am a bit suspicious and not sure what to do at this point.

Please tell us you paid via the Reverb system and were not scammed into paying via Paypal "friends & family", in which case your $ is gone.

BUT Fedex is one crazy slack company compared to UPS & USPS, they mis-deliver to us often. Sweetwater uses them exclusively, I once had a $230 pedal thrown into the tall grass near our mailbox out by a busy road instead of being delivered to our address, and this was many hours after tracking marked it as Delivered.

[jazzereh]

Originally Posted by negriljerry

Please tell us you paid via the Reverb system and were not scammed into paying via Paypal "friends & family", in which case your $ is gone.

BUT Fedex is one crazy slack company compared to UPS & USPS, they mis-deliver to us often. Sweetwater uses them exclusively, I once had a $230 pedal thrown into the tall grass near our mailbox out by a busy road instead of being delivered to our address, and this was many hours after tracking marked it as Delivered.

Perhaps you should have read the complete thread. He got his guitar and is very happy with it....

[Pickcity]

Originally Posted by pagedr

That seller has nearly 6,000 Reverb transactions and a 5 star rating, I think you’re safe

This was the first thing I noticed when I clicked on the link. Feedback is an important thing for me when purchasing online.

And almost all of their transactions were sales.

[Seb_274]

Originally Posted by dilver

You have reason to be suspicious, but sometimes, FedEx takes a couple days to show a package in their system. Usually no more than 3 days, though…
Sounds like you’re going through the proper actions. Hope everything turns out okay.

Agree with this. Sometimes there is a delay between notification and ability to track. I get nervous when I buy (expensive) stuff online on websites I have never purchased through. But I have learned to trust the system. Good idea to contact both Reverb and Fedex. Hope it all works out for you!

[rllink]

Originally Posted by jazzereh

Perhaps you should have read the complete thread. He got his guitar and is very happy with it....

And three months late with the tale of woe.

[Charlie Bernstein]

Originally Posted by mcduffnw

Contact Reverb ASAP and let them know what is up!!!...and contact FedEX by phone and give them the tracking number and see what they come up with, and let Reverb know what FedEX says as well.


duff
Be A Player...Not A Polisher

Yup. Right away.

[TheGITM]

Mercy.

This issue is long since resolved, and likely should have never been an issue as the seller has over 5,000 positive reviews online.

The guitar was received and the buyer is happy.

Can this thread end now?

Please?