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#1
03-18-2024, 09:40 AM
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Taylor's Service Package
Apologies if this has been asked before but has anyone shipped their Taylor off for a "Revive" service package?
I'm thinking of looking into it for an older Taylor I have. I realize I could take it to a local luthier but am intrigued by this offering of theirs. Happy with the service? How was the turnaround time? (realizing it'll depend on all that's needed...) Good communication with Taylor? Wondering if they would install a K&K for me... or is it their ES2 or nothing? Thanks in advance!
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“All we have to decide is what to do with the time that is given us.” ― J.R.R. Tolkien, The Fellowship of the Ring 
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#2
03-18-2024, 10:30 AM
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I sent my Grand Symphony in for finish repair.
And they knocked that finish repair out of the park. while it was there, they addressed two loose braces, installed and regulated a new nut, and replaced the Velcro battery holder with a metal bracket. It came back to me pristine, and setup precisely where it was when I sent it. The price quoted for the finish repair was what they charged me in the end. I took a while round trip and shipping it to them was expensive, but I would not hesitate to do it again with any other Taylor.
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Ray Gibson SJ200 Taylor Grand Symphony Taylor 514CE-NY Taylor 814CE Deluxe V-Class Guild F1512 Alvarez DY74 Snowflake ('78)
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#4
03-18-2024, 12:12 PM
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I've never mailed in my guitar as I live close enough to drive over and drop it off. All my experiences with Taylor Customer Service and rotator repair have been top notch. I wouldn't hesitate to tell anyone to get their guitar in for service at the factory.
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#5
03-18-2024, 12:29 PM
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Yep!
Quote:
Only then do they work on it. Which is the right way to do it!!! It will have the optimal neck angle and geometry when you get it back. Be sure to let them know what kind of action, you desire, and the amount of neck relief. I have been taking TR my guitars since 1994! Hope this helps! Not quite sure about the rotator repair though… Ha ha Cheers Paul
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4 John Kinnaird SS 12c CUSTOMS: Big Maple/WRC Dread(ish) Jumbo Spanish Cedar/WRC Jumbo OLD Brazilian RW/WRC Big Tunnel 14 RW/Bubinga Dread(ish) R.T 2 12c sinker RW/Claro 96 422ce bought new! 96 LKSM 12 552ce 12x12 J. Stepick Bari Weissy WRC/Walnut More
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#6
03-18-2024, 04:15 PM
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Quote:
Call Taylor to see if they will install a K&K. Good luck in the process!
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