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#1
02-23-2022, 10:21 AM
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MIA...Breedlove & Guitar Parts Factory/Resource
Hey gang,
I tried for several weeks with phone messages, emails and even reaching out on the Breedlove Facebook page with questions about a specific guitar from Breedlove. I did the same through phone and emails with questions about a specific part from Guitar Parts Factory/Resource except I didn’t try with their Facebook page (if they have one) and no response back there either. Anyone deal recently with these two companies? Thanks
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Martin 000-18 Norman Blake 1997 Seagull Rosewood Custom Shop Model Brunner Basic Outdoor Guitar Eastman T386SB Aria Sinsonido AS-100C/SPL (customized to steel string) Mid 1930’s Kay Kraft Deluxe K2 archtop Seagull S12 converted to 6 string lap slide Takamine TF740FS 2008 Pono PGKC (flamed Hawaiian Koa 0 cutaway) 
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#2
02-23-2022, 06:04 PM
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I sent an email to Christi at Breedlove about 2 months ago about buying a set of gold tuners for a Concertina I have. Waited and sent another email 2 weeks later. Crickets. Just ordered a set of Gotoh's Tuesday and should be here tomorrow. I don't know what is going on, but it's discouraging. I have since heard of others with the same complaint.
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#3
02-23-2022, 06:27 PM
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#4
02-23-2022, 08:14 PM
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#5
02-23-2022, 08:22 PM
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Brittany Michael | Consumer Service Two Old Hippies Stringed Instruments 61573 American Loop Bend, OR 97702 o: 541-385-8339 ext. 309 You might also want to contact Bedell Guitars (Tom Bedell owns Breedlove) https://bedellguitars.com/support/customer-service/
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#6
02-24-2022, 05:54 AM
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Fender Redondo ll(1993) Taylor GS Mini Mahogany (2022) Carlo Robelli ukelele(2013) Guild Jumbo Junior (2022) Luna Henna Paradise(2018) Martin DX Johnny Cash(2019) Martin 000-18(2019) Martin 000C Jr-10 (2022) Zager ZAD800M (2021) Fender Squier Stratocaster(2009)
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#7
02-24-2022, 10:15 AM
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I think the best way to reach them is through the TOH number. I am surprised to hear recent accounts of difficulties around interacting with breedlove. IME, they usually have pretty decent customer service. I hope they are doing okay as a company; they make some excellent guitars. Would be a shame for a cool Oregonian business to be disrupted by what I am assuming can only be ramifications of the persistent closures and interruptions we have all experienced lately.
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#8
02-25-2022, 12:45 AM
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Thank you all for the input on Breedlove. I would think there would be at least some kind of explanation on their outgoing message if the lack of response on their end was due to the pandemic. No email, phone or Facebook messenger response at all after my messages was pretty frustrating. I’m moving on from Breedlove.
*Anyone with ideas on the same issue with Guitar Parts Factory (aka Guitar Parts Resource) out of Millersport, Ohio? Anybody done business with that outfit?
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Martin 000-18 Norman Blake 1997 Seagull Rosewood Custom Shop Model Brunner Basic Outdoor Guitar Eastman T386SB Aria Sinsonido AS-100C/SPL (customized to steel string) Mid 1930’s Kay Kraft Deluxe K2 archtop Seagull S12 converted to 6 string lap slide Takamine TF740FS 2008 Pono PGKC (flamed Hawaiian Koa 0 cutaway)
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#9
02-26-2022, 09:00 AM
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In my own experience over the last few months they've very responsive and helpful. I did notice, however, that I ended up with the direct email of a specific employee each time, not a general email, and one time it was "crickets" for a couple weeks until a response came from a different employee. I'm guessing the issues are with their email coverage/backup if personnel changes occur.
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_______________________________ Breedlove Revival DR Deluxe 2009, Jayson Bowerman ...(co-designer Preston Thompson) Santa Cruz Model F, 1998, Richard Hoover Yamaha LJ36, 2022, Hiroshi Sakurai Taylor GS Mini Mahogany
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