#1
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Receiving a guitar today from FedEx
I have a guitar coming in from sweetwater today it will be in the mid 90s. Should I let the guitar rest before opening the case? Also what if there is damage to the outside box should I take pictures and document everything. Do you let the driver go, if there is damage?
This is the first time I have ever received a guitar from a company like sweetwater, let me take that back first acoustic guitar. I am very worried of damage living where I do most music stores only carry lowend brands.
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Guitars: 2013 Taylor 810 Prototype Martin 000-28EC Sunburst Epiphone Masterbuilt AJ-500M Epiphone Les Paul Custom Pro |
#2
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If your phone has a video camera I would document the unpacking and yes let your guitar acclimate to your home for few hours before opening the case.
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Martin D-41 Eastman E10-OM SB |
#3
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Quote:
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A couple of Halcyons and a Canadian made Larrivee "Wish I had more time to hear your reasons, but I have to go get a beer." 00-28 |
#4
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Quote:
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Fazool "The wand chooses the wizard, Mr. Potter" 000-15 / GC7 / GA3-12 / SB2-C / SB2-Cp / AVC-11MHx / AC-240 |
#5
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I had the UPS driver stay and watch me open the box and unwrap a guitar once because the box was pretty banged up in more than one place.
Happily inside the box the guitar had been very well protected in bubble wrap. It really didn't take very long and he didn't seem to mind even though it was obvious he wasn't interested in guitars at all. For the curious, it was my T5 and the weather wasn't a factor.
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2008 Goodall KP-14 Cedar/Koa 2003 Bourgeois Custom JOMC master Sitka/EIR 2001 Froggy Bottom H12 Engelmann/EIR ( Wolf ) 2019 FroggyBottom Model S Adi/Honduran Mahogany |
#6
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I received a guitar from Sweetwater recently and was quite happy. Double boxed and Fedex brought it in a small van rather than the big delivery truck.
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#7
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Fold up the boxes and save them.
They're about $25 each from the UPS store and convenient to have around if you ever need to ship a guitar out.
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Fazool "The wand chooses the wizard, Mr. Potter" 000-15 / GC7 / GA3-12 / SB2-C / SB2-Cp / AVC-11MHx / AC-240 |
#8
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Of course you let the driver go. A guitar-weenie making the poor guy, who has tons more deliveries, watch him unwrap an expensive gift to himself is most uncool. Even if the outer box is damaged, it's highly unlikely that the case itself will be compromised. The outer box is supposed to be sacrificial. I truly find all of this guitar-damage stuff to be overblown. I have mailed myself guitars when going on trips, by packing the case with old T-shirts and loosening the strings, and simply taping a label to the case (USPS is fine with that -- in fact I believe they have to accept pretty much anything with a correct address). Now, sure, I wouldn't do this to a priceless instrument, and of course the case will get a little banged up. But so what? I cannot believe that some people actually care whether their guitar case gets banged up -- that's what it is there for. It's really hard for a tightly packed guitar to get wrecked inside a decent case unless it's dropped off a 30-story building and G-forces have their way with it. What, exactly, is it that you fear could magically happen to it inside its case? I will say that, if you're sending the instrument somewhere in the middle of the summer, try to send it on a Monday so it doesn't sit in a super-hot warehouse for a weekend. But that's about it. Last edited by David-NJ; 07-08-2014 at 06:45 AM. |
#9
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Can't speak to the actual unpacking, but I can tell you that Sweetwater is great to work with - even for small orders, they give you a specific salesperson to work with, all the way through the process. They are also very good about standing behind their sales and products. I have only ordered small accessories from them, but they still made me feel like an important customer - to me, that's a sign of a great business. Enjoy your new guitar!
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#10
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Relax. It's only a guitar and Sweetwater is a great company that ships hundreds of instruments a week.
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#11
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If the box is really beat up, with big rips/holes, then you can think about asking the driver to wait and witness the opening. As others have said, chances are excellent that it will be in fine shape, and worrying about it now is not productive; deal with it if it happens, but expect it to be fine.
And if the box is hot, then wait. If the box is pretty much at room temp, open the box and see how the case feels. Once the case is roughly at room temperature, you should be in good shape to open it. A few hours should be enough unless the box/case are extremely hot (as in, they were left in the sun for a long time).
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--------------------------------------- 2013 Joel Stehr Dreadnought - Carpathian/Malaysian BW 2014 RainSong H-OM1000N2 2017 Rainsong BI-WS1000N2 2013 Chris Ensor Concert - Port Orford Cedar/Wenge 1980ish Takamine EF363 complete with irreplaceable memories A bunch of electrics (too many!!) |