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  #1  
Old 07-17-2003, 01:39 PM
Alberto614ce Alberto614ce is offline
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Angry about my order, how many takes start to build in the factory? was placed the order?

Hello friends:
I'm a little bit worried and mad about my order.
Well how you know I sent the money to my dealer Allen Music about the guitar that I want that the factory build but I havent recive any news about if the order was placed, when they will start to build and I'm worried for this and for my money! and I'm mad with the dealer that havent given me all the info that I need, Mr. Brandon have been a very nice and patience person but I hope that he understand me abou this.
I would like talk with Mr. Mike Tobin from Customer Service for know if was ordered to the factory and know what happen with this, but I cant call international to a 800 line, There is any other way to contact him? I'm very very worried and I really want know whats happen. I know that Taylor its a little bit busy with NAMM.
I thought that after send the money all will be relax and easy "just sit back and wait that the guitar come" but send the money just was the first step of a hard way to follow!
If anybody can help me for know about this please HELP ME!


Ok
Bye
Thanks!
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  #2  
Old 07-17-2003, 01:49 PM
MichaelM MichaelM is offline
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I can't comment about what arrangement you entered into with your dealer, but usually it's about 45 business days quoted for time to get a custom order (which may be different from ordering a standard model.)

So about two months before delivery. When were you expecting to get yours?
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  #3  
Old 07-17-2003, 01:54 PM
Alberto614ce Alberto614ce is offline
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45 days but my question its other
WHEN THE FACTORY WILL START TO BUILD THIS? not delivery this
I mean, I sent the money and now what? how many takes then the dealer sent the order to start to build my guitar.
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  #4  
Old 07-17-2003, 02:00 PM
MichaelM MichaelM is offline
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Quote:
Originally posted by Alberto612ce
45 days but my question its other
WHEN THE FACTORY WILL START TO BUILD THIS? not delivery this
I mean, I sent the money and now what? how many takes then the dealer sent the order to start to build my guitar.
I'm not sure what you are asking...i don't think it takes 45 days to get a guitar built (though I have no idea how long it actually takes Taylor to make a guitar!) What it means is that it's about 45 days once they get the order....it may only take two weeks to build it....

Generally Taylor doesn't provide blow-by-blow information on the progress of a guitar build.
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Old 07-17-2003, 02:02 PM
kidtwist kidtwist is offline
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You could try calling their main number (619-258-1207--I think that's their main number) and asking for the customer service department.
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Last edited by kidtwist; 07-17-2003 at 02:16 PM.
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  #6  
Old 07-17-2003, 02:06 PM
Alberto614ce Alberto614ce is offline
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WOW I thought that takes 45 days built this!!!!
I thought that if I placed the order the last Friday they start to build this the same day of the order was placed and this build process take 45 days.
Wow! I will try to call and ask for Mr. Tobin

Ok
Bye
Thanks!
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  #7  
Old 07-17-2003, 02:34 PM
Jim Jim is offline
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As I recall it only takes about a week or so to actually build a guitar. There just isn't that much to it and most of the heavy cutting of the pieces is done in a few minutes by computer controlled cutting machines. The rest of the short time it takes to build, the guitar goes through an assembly and finishing process along with a group of other guitars. Most of the 45 days you have to wait is nothing but waiting for Taylor to finish all of the other regular guitars and special orders like yours they are working on now and and actually start building yours.

So, just sit back, stop worrying and and enjoy your other Taylors and one day in about 6 to 8 weeks from now you will get a call that your guitar has arrived at your dealer. There is nothing you can do to make the process go any faster. Both your dealer and Taylor are doing everything right.
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Old 07-17-2003, 02:42 PM
Alberto614ce Alberto614ce is offline
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Thanks Jim, I'm so much relax.
I just will call Taylor for ask if my dealer did the order

Ok
Bye
Thanks!
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  #9  
Old 07-17-2003, 05:14 PM
GSnyde GSnyde is offline
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A calm attitude will make the time pass faster.
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  #10  
Old 07-17-2003, 05:22 PM
Alberto614ce Alberto614ce is offline
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Well yes hehe, I'm soo much better now that I talked with my dealer and everything its ok... ufff I was soo scare for my money but everything its ok

Ok
Bye
Thanks!
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Thanks to all the AGF members that have helped me !! you rock!!
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  #11  
Old 07-17-2003, 07:16 PM
Jim Jim is offline
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Taylor checks out their dealers before they are allowed to sell Taylor guitars. It is not easy to qualify and only a few dealers are authorized by Taylor. You don't need to worry about your money or your guitar. It is in good hands, just sit back and relax and make sure you will be able to come up with the rest of the money in time to take home your new red 614.
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Acoustics:
1995 Taylor 510
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1998 Taylor K-65 12 string
1998 Larrivee C-10E with Mucha Lady IR/Sitka

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  #12  
Old 07-17-2003, 07:23 PM
mikeo2 mikeo2 is offline
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Alberto, you have mail
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  #13  
Old 07-17-2003, 07:53 PM
mit6725 mit6725 is offline
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Thumbs down Takes a while.....

Alberto, I am having a 512CE (with ES) replaced by Taylor. The Taylor factory sales rep for Canada agreed to replace my guitar due to a faulty ES system back in mid April. I asked for the replacement to come without a pickguard and was told it would take approximately 60 days....(I would think it would be faster without a pickguard!). Anyway 2 weeks ago ( about 70 days) I called, since I had heard nothing and he thought I ordered a 712...grrr!grrr! We then staightened out that I have a 512CE and that's what I ordered. It turns out he hadn't even placed the order! Supposedly it is scheduled for July 17 (today)...hopefully it is. I was told it will be the end of July before it will arrive to me in Canada. I guess you and I both will need some patience. Good Luck!
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  #14  
Old 07-17-2003, 08:05 PM
Alberto614ce Alberto614ce is offline
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Jim: Well yes thanks and dont worry the money will be!

Oh, sad story!
Well I talked with my dealer, now everything its ok

Ok
Bye
Thanks!
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98 Baby Mahogany
02 314ce
03 Custom 614ce in Red

Thanks to all the AGF members that have helped me !! you rock!!
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