#1
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Fishman customer service?
I have a Platinum Pro D.I. that I bought used on this site, several years ago. It was in like new condition and the price was fair. It cuts out on me sometimes and after a long time of trying to narrow down the source of the problem, I have determined that it is internal. I would like to find out if Fishman would repair it for a fee. Has anyone had any luck with this sort of thing?
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#2
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Quote:
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#3
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I echo this sentiment. I had a problem with the bluetooth on a new Loudbox. Shipped me a new one immediately. Great company. Great products.
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#4
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Call them!
I have had nothing but exemplary interactions with Baggs customer service and tech help...they really do seem to go "the extra mile" with their customers.
__________________
"Home is where I hang my hat, but home is so much more than that. Home is where the ones and the things I hold dear are near... And I always find my way back home." "Home" (working title) J.S, Sherman |
#5
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Thanks. I emailed customer service and explained the situation . They got right back to me and sent me a return request form to fill out and return. They okayed it and all I have to do is pack it and return it.
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