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Originally Posted by existence
I was thinking the same when I was there. I have to say they had a lot of employees working on a quiet Friday afternoon too -- it's not like the manpower isn't there.
I wonder how big a part of what they do is acoustic guitar sales; high end stuff in particular. I suspect they make more money off of DJ equipment, electric guitars, and amps, so maybe that's why it's not a priority? Just speculating. You're right of course; GC would be a better place to buy acoustics if they made sure the strings were decent -- they don't have to be brand new, just not dead.
The guys who work there are nice, but I get the feeling that acoustics are a little bit of an afterthought.
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If you ask them for new strings for a higher end guitar with obviously dead ones on it, they will change them for you...