I've had great experiences with Fishman's customer service. I had a Loudbox Performer that went dead on me once. It powered up fine but the Channel Mute button was stuck in the "on" position and no sound was coming out. I contacted Fishman and they told me what the likely problem was, sent instructions for how to fix it myself and I was up and running again after about 15 minutes of work. Great company to work with.
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'59 Gibson J-45 "Spot"
'21 Gibson LG-2 - 50's Reissue
'94 Taylor 710
'18 Martin 000-17E "Willie"
‘23 Taylor AD12e-SB
'22 Taylor GTe Blacktop
'15 Martin 000X1AE
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