Quote:
Originally Posted by AZLiberty
The only think I have ever had repaired under warranty was firearms. In one case I paid shipping to the manufacturer, in the other they paid.
In both cases they paid the shipping back.
It's really simply why they won't pay. They don't want to be in the business of fixing guitars, but making them. They want you to take it to an authorized 3rd party repair shop instead.
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Repairing guitars under warranty isn't a business, it's a part of the price of doing business. I was told by the manufacturer to send the guitar to them. I was not given the option of having it looked at or repaired locally.