Quote:
Originally Posted by Kupuna50
Just returned from my authorized Martin luthier.
The neck needs a reset!!
Two interesting facts:
*The retailer (Sam Ash) did not open the box to look at the guitar prior to shipping. One would think that this is a must, but.......no!
*How could Martin ship a guitar that was not inspected and deemed perfect.
No QC??
Disappointed.
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That's very disappointing. Are they making it right by refunding you or replacing the guitar? How long ago was it purchased?